Local Community Resources
Click here for a list of local food pantries that remain open.
Administer Justice - Staff is working remotely. Attorneys will be conducting client appointments for civil cases via phone or video calls. Current clients can reach out with questions on their cases at email@example.com. New and current clients can call 847.844.1100 and leave name, phone number, reason for call, and best time to call back. For Administer Justice updates, clients can go to www.administerjustice.org/corona
Association for Individual Development - Providing programs and services for children and adults with developmental, intellectual, behavioral and mental health challenges. Services provided in Elgin include: autism programs; permanent supportive housing; in-home support; career planning and vocational training; job placement and on-the-job coaching services; crisis intervention; victims services; mental health treatment and recovery; behavioral intervention; health and wellness; community education; and self-advocacy.
AID expanded services to include tele-health in the wake of the COVID-19 pandemic. Essential in-person services such as residential support comply with all CDC guidelines.
CASA Kane County - Child advocacy services continue remotely.
Centro de Informacion - Programs and services include an emergency food pantry, immigration advocacy, employment assistance, parenting skills classes. During the pandemic, Centro de Información is limiting all routine face-to-face services with clients. Please call 847-695-9050 for services at the Elgin office and 630-550-5131 for services at the Hanover Park office.
Community Crisis Center - Remains staffed 24/7 every day to provide emergency shelter for victims of domestic/sexual violence and their minor children; court advocacy for those seeking Orders of Protection; individual counseling via the phone for victims and their children; Partner Abuse Intervention (PAIP) and Anger management: Assessments, Individual and Group Counseling via telehealth online platform; and monitoring of the 24-hour Crisis Line at 847-697-2380 with information and referral.
Consumer Credit Counseling Service of Northern Illinois - Remains open for housing counseling and credit counseling services by telephone only. In collaboration with partner agencies, virtual financial literacy workshops are offered through Facebook Live.
Easter Seals - Open with limited services. Teletherapy is available except for children under 3 years of age. Pediatric therapy (children older than 3 years) remains critically important and extraordinary steps are being followed to assure the safety of clients and staff.
Ecker Center for Behavioral Health - The Ecker Center remains open to current and new individuals seeking support. We continue to provide 24/7 Crisis services (847-888-2211) and are also a proud partner of Illinois Call4Calm text line, Text "TALK" TO 552020 (or "HABLAR) for Spanish.
Family Service Association of Greater Elgin - Providing most of its services through telehealth, including new referrals. The Mobile Crisis Response (SASS) services continue through 800-345-9049 for those who are at risk to themselves or others. Phone (847-695-3680) hours are Monday through Thursday from 8 a.m. to 8 p.m., Friday from 9 a.m. to 5 p.m. and Saturday from 9 a.m. to 4 p.m.
Greater Elgin Family Care Center - all health centers are open with regular hours. Virtual Visits are available for medical and behavioral health patients. Patients can call the main number to schedule a Virtual Visit. COVID-19 testing is available at Seneca Health Center (450 Dundee Ave., Elgin) by appointment only.
Kane County 211 - For those who live in Kane County, 211 is an easy to remember telephone number that connects people to a full range of non-emergency social services and resources in their community. Trained information and referral specialists answer 211 calls, assess the needs of each caller and link them to the best available information and services. The phone lines are staffed every day, around the clock, and help is available in 150 languages. The number one reason people call 211 is to get help paying rent and utility bills, but 211 can also assist residents with a full range of human services, including help for food, clothing, shelter, counseling, senior services, employment, health care, legal assistance, and much more. All calls are confidential.
Latino Treatment Center - phone calls are being answered during normal business hours Monday-Friday 9 am to 7 pm. Group and individual outpatient treatment services are available using telehealth. New clients can call the main number 847-695-9155 to set up a virtual appointment with a counselor. Additionally, virtual appointments for DUI and early intervention clients are available. For additional information please contact us at info@LatinoTreatmentCenter.com.
PADS of Elgin - in need of toilet paper and Lysol wipes
Renz Addiction Counseling Center - services available through telehealth. The outpatient, prevention and administrative offices are open by appointment only. For more information, please call 847-742-3545 ext. 1 or send an email to firstname.lastname@example.org.
The Literacy Connection - temporarily suspended all literacy programs, this includes Citizenship and English Conversation Groups, Face-to-Face Tutoring, Family Literacy Programs and Tutor Training. Our office is open and operating with limited hours from 9:00 AM – 2:00 PM Monday through Thursday. This could change at any time. Staff will be available to address any questions and concerns related to our programming by email or phone only.
The Salvation Army - open two days a week (Tuesday: 10 a.m. to 12 p.m., Thursday: 1 p.m. to 3 p.m.) to distribute household essentials such as toilet paper, dish soap, body soap. Call or text 224-801-4466
Two Rivers HeadStart - Emergency Assistance: limited financial assistance for crisis intervention in the areas of rental, medical, glasses, transportation, and dental care services.
Well Child Center - is operating the WIC program at most sites, except St. Charles. All appointments are done curbside and they are accepting new families. In response to limited grocery options, WIC participants can choose milk that most closely matches the one on their food vouchers when the milk listed on their voucher is not in stock. Illinois WIC is allowing this through 5/31. The Pediatric Dental Clinic is open to dental emergencies only.
YWCA of Elgin - the building remains closed due to the shelter in place order.
- SACC: When the shelter in place order is lifted we will begin normal SACC services. For now, DHS will continue payments until the end of April. The decision to continue payments will be decided by DHS as the month progresses.
- AEFL: Classes have resumed online per ICCB requirement for distance learning.
EARLY EDUCATION | CHILDCARE
Childcare centers open and enrolling children for emergency placement:
Ivy Academy 545 Hiawatha
Children of America on N. McLean Blvd. in South Elgin.
KinderCare South Street Elgin
Elgin Child & Family Resource Center- One Hope United - Closed through March 30th
Elgin Partnership for Early Learning 844-KID-INFO (CCAP, enrollment referrals and services)
Summit School, Inc. - Summit School and Summit Early Learning Center are closed through the month of April.
The Early Learning Centers Home Activities hub has resources for early learning families including weekly learning opportunities:
College of DuPage - campus is closed
Elgin Community College - College planning events are canceled and the campus is closed
Judson University - campus is open with limited access. Classes have all been moved online and students from the United States have been sent home. International students are still on campus.
Bartlett Public Library - remains open to the public but programs are canceled
Carol Stream Public Library - currently closed to the public
Gail Borden Public Library - all branches are closed
Poplar Creek Public Library - all branches are closed
The Salvation Army - Receiving food and pre-boxing food boxes on Friday mornings from 9:30 a.m. to 12 p.m.
Food for Great Elgin
Comprehensive list of volunteer needs:
- Extra cleaning/sanitizing hours as well - between 1:30 – 3:00 p.m. on Tuesdays and Wednesdays, plus a flexible 90-minute timeslot on Fridays as well.
- Distribution of Food: Monday & Thursday evenings 5:30 – 8:30 p.m.; Tuesday 8:30 – 11:30 a.m.; Wednesday 10:30 a.m. – 1:30 p.m.
- Food Sorting: Monday, Wednesday & Thursday mornings 8:00 a.m. – Noon (come for 2 or 4 hours)
Northern Illinois Food Bank - In need of volunteers for all days and all shifts. A lot of folks have canceled. As far as supplies, if any are needed that information is posted on the website: solvehungertoday.org/coronavirus